1. Removal of garbage and personal belongings

1. • Car seats must be removed

   • We will not clean compartments with items inside.

   • Extra fees may apply if we must remove excess trash.

1. Key drop off

   • Leave your vehicle in your parking spot, we'll take care of it from there.

   • Keys must be dropped at the security desk (main lobby) at the beginning of the day.

   • You will fill out a key tag with the following information: 

     • Stall Number

     • License Plate

     • Name

     • Vehicle Make / Model

   • You will hold onto the bottom part of the key tag and must return at it at the end of the day to pick up your keys.

3. Completion of service

   • You will receive a text message or phone call once we are done with your vehicle.

   • Your keys can be collected from the security desk by returning the bottom half of the key tag and presenting photo I.D.

   • Upon completion, an invoice will be sent to your email address containing a link to our online payment system. We accept both debit / credit online only. 

   • Invoices must be paid within 24 hours of being issued. Late fees may apply after 24 hours.

Notes:

You will be contacted via text / phone call in the event we have to alter the initial quote you received. The time duration given on the booking website is only an estimate. Your vehicle may take slightly longer than initially quoted.

Cancellation Policy:

Customers must provide at least 12 hours notice for appointment cancellations or rescheduling. Late cancellation / no-show fees may apply.

Questions?

Text us at 587-594-6400 and we'll get right back to you.